Safety Updates

At Tucan Travel your safety is our paramount concern. If you have any particular safety concerns about your tour, cruise or travel plans, please contact us.

See our latest Travel Deals, Booking Conditions and Travel Insurance information plus also check on your country's latest travel information using the links below.

 

2021 Safe Travel

Once travel starts again we will put your safety and wellbeing first and foremost. As we have always done, we will continue with our relentless pursuit of enjoyable yet safe travel at all times for our travellers. Our safety checks and tour protocols will be enhanced and constantly monitored to further ensure that whichever tour you are on, in whatever part of the world, your travels with Tucan Travel remain as safe as they always have been.

Tucan Travel will:

* Constantly monitor both local and international news and advise your Tour Leader of any changes if necessary.
* Liaise with all service providers, staff and clients to ensure everyone is as informed as possible.
* Use pre-checked hotels, restaurants and excursions adhering to local government guidelines and regulations.
* Ensure that the group size is right for your safety, we have always run small group tours with an average of 10 to 12 travellers.
* Continue to offer fantastically low prices to book your own room should you not want to share with a fellow traveller.

Our Tour Leaders will:

* Brief everyone at the beginning of each tour and on arrival to each new location as to any specific or regional regulations and even local customs that may be in place.
* Advise on hand sanitiser and mask use and where to purchase extra supplies if you run low.
* Have updated lists and contact details for safe medical facilities and access to medicines.

 

UK Foreign Office and International Travel Advice

Tucan Travel welcomes clients from around the world however as a British registered company the lead is taken from the UK Foreign, Commonwealth & Development Office Advice Service (FCDO) www.gov.uk/fcdo. Tucan Travel reserves the right to cancel, amend or continue the operation of a tour based on, but not solely restricted to, the advice of the FCDO.

Before booking a tour with Tucan Travel and agreeing to our Booking Conditions (sections 8 & 19), it is the client’s responsibility to check their own country’s travel advice and be aware and satisfied of any existing limitations or restrictions resulting from measures to restrict infection by Coronavirus that will affect the package before travelling.

Most country’s government’s advice on travel abroad can be found below including restrictions from travelling from your own country and to the destination country or countries.

Tucan Travel will endeavour to ensure that customers who have entered into a package travel contract are promptly made aware of any new limitations or restrictions resulting from measures to restrict infection by Coronavirus.

United Kingdom (UK) Travel Safety Advice Websites

Please click here to see the latest UK government travel advice

Please click here to see the latest UK government health advice

Please click here to see the latest UK government health advice on COVID-19

Please click here to see how the FCDO makes its decisions

 

Other Travel Safety Advice Websites

www.safetravel.govt.nz - for citizens of New Zealand

www.smarttraveller.gov.au - for citizens of Australia

www.gov.uk/fcdo - for citizens of the United Kingdom

www.state.gov - for citizens of the United States of America

www.voyage.gc.ca/countries_pays/menu-eng.asp - for citizens of Canada

https://ec.europa.eu/consularprotection/content/travel-advice_en - for citizens of European countries

 

Detailed information about what you can do to keep yourself, and your travelling companions safe on tour is included in our Essential Information on tour pages.

 

General Safety Advice

* One of the benefits of travelling with a group is the increased level of safety. However, any travel has risks attached so it is important to be prepared to ensure a safe and problem-free trip.

* Do your research about your destination - get a guide book, go online, read our country dossiers and pre departure information. Your country's foreign affairs ministry should also have a website dedicated to keeping travellers safe overseas - this can be a very good source of information, tips and advice.

* Sign up for email or SMS travel alerts for destinations you'll be travelling for.

* Get travel insurance - if you can't afford insurance, you can't afford to travel. Obtaining comprehensive travel insurance is a mandatory requirement if travelling with Tucan Travel. Visit our Travel Insurance page for information about how much cover you need and where you can buy travel insurance. Check your policy carefully and make sure it covers you for all the activities you want to do on your tour.

* Make sure you budget enough for fun and a buffer for emergencies. Bear in mind you may need a contingency fund for things not covered by your travel insurance.

* Make copies of all your travel documents (passport, vouchers, itineraries, insurance) and leave it at home with someone you trust in case of emergency. Scan the documents and keep electronic copies in a web based email account like Gmail, Yahoo, Hotmail etc.

* You may like to register your journey with your local government travel advisory service so they can contact you in case of emergency. This is usually fairly straightforward to do online.

* Take a copy of the emergency contact details for Tucan Travel, for your joining hotel, local embassies and consulates.

* Take care of your health needs in advance of travel - consider prescriptions, vaccinations, dental care, medical certificates, mosquito repellent, glasses/contact lenses and any other ongoing issues you may need to deal with as you travel.

* Avoid all demonstrations and protests given their potential to turn violent.

* Pay close attention to your personal security and monitor the media for information about any possible new safety or security risks. Your adventure travel tour leader will always be there to provide advice about your personal safety.

* If you are ever in doubt, always ask for further information from our crew as they have a wealth of local knowledge at their disposal - take advantage!

* Carry a copy of your passport with you wherever you go and keep your passport in a safe place, such as a hotel safe at reception.

* We advise you to exercise a reasonable degree of caution when you travel, in the same way you would anywhere else in the world. You should be aware that all nations have both petty crime and sometimes more serious crime, but you should not be paranoid.

* Remember to be very careful with your personal belongings (ie: passport, tickets, excess money, etc), and only take them out with you if it is necessary - otherwise you can leave them in the hotel safe deposit box.

* If you are venturing out alone, let someone at your hotel know where you'll be going and when you can be expected to return.